Shipping Information

We strive to fulfill orders as quickly as possible, but occasionally, it may take us 1-2 weeks to ship your order. We are a tiny company that attends many events during the year that take us away from the office, and we print many of our items to order, so it takes us a bit longer than larger companies with big staffs and warehouses. Rest assured you are getting a unique, high-quality product that you can't find anywhere else, made by a true small business. You will be notified by e-mail if we expect your order to take substantially longer to fulfill. If your order has not arrived in a reasonable timeframe, please contact us by filling out our Contact Us Form with your concern. Be sure to include your name, order number (from your order receipt), phone number, and a list of the items you ordered.

Shipping Methods

We ship all of our orders by USPS Mail with a Delivery Confirmation tracking number. USPS Mail Services include First Class, Parcel Post, Priority Mail, and Express Mail. First Class and Parcel Post are the cheapest, but also the slowest, and have no guarantee of delivery time. Priority Mail usually arrives quickly within the U.S., generally 2-3 business days, but delivery time is not guaranteed. Express Mail in the U.S. is guaranteed for either next day or second day delivery, depending on your location.

Express Mail shipping notes

We offer USPS Express Mail as our expedited shipping method. Express Mail allows you to reliably track and receive your package on a predictable date, once we ship. The method you choose does not guarantee that we will ship your package sooner. While we try to ship all orders as soon as possible, please allow the same 1-2 weeks for us to process and ship your order, even if you choose Express Mail shipping. If you would like your order by a particular date, you can let us know in the comments box during checkout and we'll do our best with no guarantees, or if you need it really fast contact us to see if we will be able to expedite your order, before you make it.

International Orders

For orders shipped outside the U.S., we offer First Class, Priority, and Express Mail. First Class International is the cheapest method, but can sometimes take quite a long time to be delivered since it is given lowest priority. Insurance is not available with First Class Mail International. Priority Mail International includes indemnity coverage based on the weight of the package. Express Mail International includes indemnity coverage up to US$100. You may add insurance to Priority and Express Mail services.

Customs Fees

Your order may be charged customs fees (taxes, duties, processing fees, etc.) when it arrives. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. The shipping charges you pay us do not include customs fees. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to us and we will be charged the customs fees plus return shipping costs. As a result, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. Know how your country's customs fees work before you order!

We sympathize with the frustration of having to pay customs fees, just to get a T-shirt or two, but we are also a reputable above-board company, so please do not ask us to commit international import tax fraud by marking your item as a "Gift" or with a lower value. Our policy is to include a customs form with each international package, declaring the actual value of your purchase.